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While many security professionals have grown numb to the claims of what AI and ML could do thanks to years of hype, attack prevention is a new use for machine intelligence in cyber defense.

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We're still two or three years from AI-powered attack prevention becoming a 'should-have' for businesses, but 'it's going to be absolutely huge” over the longer term, Driver said. “The cookie’s on a plate in your inbox, and you just pick what cookie you want.”Īnd AI/ML is the most scalable way to do so. “For the recipient, you don’t have to walk down the street to find if there’s any cookie,” Moah said. Moah thinks the pushback comes from people having to leave their email inbox to find available meeting times, or “cookies.” The etiquette of scheduling apps can really rile up some people in the tech world, most notably when it comes to the power dynamics of sending Calendly links. Moah will schedule external meetings on Mondays and Tuesdays, and pay-it-forward meetings on Fridays to chat with newer entrepreneurs.īoomerang’s Bookable Schedules feature, which adds a live calendar within the body of an email, is a go-to for Moah. Meetings are not allowed at all on Wednesdays. Boomerang’s weekly meetings are always stacked on Thursdays, and the rest of the week is as meeting-free as possible. Moah, like other productivity experts Protocol has spoken to, recommends limiting weekly meetings to one day of the week. Boomerang’s general manager Mai-Chi Vu uses them to remind team members to file expense reports, log vacations and enroll in insurance (you can also set up these reminders in Slack). If your company lives in email (though most in the tech space have found communication hubs like Slack more preferable), recurring reminders are also helpful for standard administrative tasks. “Those are all automated so that when we show up for the meeting, we're not spending time on, ‘Ph, where’s this document?’” Moah said. The reminder will prompt people to send necessary material and give an overview of what the meeting is about. To ensure everyone’s prepared for meetings, Boomerang employees use recurring reminder emails that go out the afternoon before. Standardize meetings and automate reminders “That usually gets me responsive enough that I’m not blocking anybody, but also not sucking me into email the entire day,” Moah said. Outlook has a similar auto-advance option as well.Īfter this initial scan, Moah won’t return to her inbox until after lunch. The feature is turned off by default, so it’s often underused.

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She religiously uses Gmail’s auto-advance feature, which automatically opens the next email after you delete, archive or mute an email. Only then will she take a stab at her inbox. The very first thing she does is absorb that list and figure out when she’ll work on each task. That way, she knows exactly what to do when she starts work in the morning.

Moah tries to set herself up for success by taking time at the end of the day to write down her to-dos for the next day. She considers herself at the peak of her mental clarity and energy in the morning: “I don’t want to use it up making decisions on email,” she said.

You might be tempted to start your day with a routine inbox check. “Having Inbox Zero itself is not a very sustainable goal you’re just continuously putting energy into processing junk, and that takes so much of your mental energy throughout the day,” Moah said. People who keep their inbox open all day might easily get distracted. Moah says she understands the appeal, but she worries that focusing on it drains valuable mental energy that can be devoted to other work. Inbox Zero is a key selling point of another email client, Superhuman, as well as a popular tech concept in general. Boomerang may be an email tool, but Moah doesn’t want to spend all of her time in her inbox.